Accessibility Statement

This statement applies to content published on It does not apply to content on (for example,

This website is run by Jisc. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren't fully accessible:

How to request content in an accessible format

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact us:

We'll consider your request and get back to you.

Reporting accessibility problems with this website

If you find any problems that aren't listed on this page or think we're not meeting the requirements of the accessibility regulations, use the 'spotted an issue?' button at the foot of every page, or contact

Enforcement procedure

If you contact us with a complaint and you're not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

Technical information about this website's accessibility

Jisc is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version (WCAG) 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Disproportionate burden

Not applicable.

How we tested this website

This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines 2.1 Level A and Level AA, and these tests have been carried out internally.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to decide on a sample of pages to test. We tested our sample using manual testing and accessibility tools, including Wave and Axe.

What we're doing to improve accessibility

Whenever new features are released, they must meet WCAG 2.1 AA. We're also committed to working on the issues above. This content is modified from the GOV.UK accessibility statement - used through the Open Government Licence v3.0.

Version information

This is V1 of the Sherpa Services Accessibility Statement. This statement was first published on 3rd September 2020.

This statement was prepared on 28 August 2020. It was last updated on 3rd September 2020.